jdbak Privacy Policy

This policy document clearly explains how jdbak collects, uses, and protects your personal information.

Last Updated: 30 October 2026
Important Notice: This Privacy Policy applies to your personal information collected when you use the jdbak platform. By continuing to use this platform, you are considered to have read and accepted the terms set out in this policy.

1. Introduction and Purpose

jdbak is a platform providing football betting and online casino services for users in Myanmar. We take the privacy and security of your personal information very seriously.

This Privacy Policy ("Policy") clearly explains what information we collect, how we use it, who we share it with, and what rights you have. We encourage you to read this Policy carefully.

2. Information We Collect

When you use the jdbak platform, we may collect the following types of information:

2.1 Information You Provide Directly

  • Name, date of birth, address, and contact details filled in when opening an account
  • National registration card number or citizenship information provided for verification
  • Financial information recorded when making payments through KBZPay, Wave Money, AYA Pay, or CB Pay
  • Information provided through customer support interactions and communications

2.2 Automatically Collected Information

  • IP address and network connection data
  • Browser type, operating system, and device information
  • Pages visited, links clicked, and gameplay history on the platform
  • Data collected from cookies and similar tracking tools
  • Records of the dates, times, and duration of platform use

2.3 Cookies and Tracking Tools

We use Cookies to maintain login sessions, identify user preferences, and improve platform performance. You may decline Cookies through your browser settings, but some platform features may not work properly.

3. How We Use Your Information

We use the personal information we collect only for the following purposes:

  1. Account Management: To create, verify, and maintain your account.
  2. Service Delivery: To process deposits and withdrawals, handle bonuses and promotions, and provide customer support.
  3. Security Checks: To prevent fraud, money laundering, and unauthorized access to the platform.
  4. Legal Compliance: To comply with Responsible Gaming requirements and applicable laws and regulations.
  5. Platform Improvement: To analyse data and improve our services.
  6. Communications and Notifications: To send account notifications and transaction alerts.
We will never use your personal information for any purpose not stated in this policy.

4. Sharing Information with Third Parties

jdbak does not sell, rent, or commercially share your personal information with third parties. We may share data with third parties only in the following limited circumstances:

4.1 Service Providers

Companies that provide services on our behalf (such as payment processors and server security providers) will receive only the information they need to perform those services, and they operate under strict confidentiality agreements.

4.2 Legal Requirements

Where required by law, we may disclose information in response to a valid request from a court, government authority, or relevant legal body.

4.3 Fraud Prevention

We may share necessary information with relevant investigative bodies for anti-money laundering (AML) and fraud prevention purposes.

5. Data Storage and Security

We use technical and administrative safeguards to protect your personal information:

  • SSL Encryption: All data transfers between the platform and you are protected with SSL/TLS technology.
  • Strict Access Controls: Information can only be accessed by authorised staff.
  • Breach Alert System: Unauthorised access attempts are monitored and stopped around the clock.
  • Regular Security Audits: The platform and data storage systems undergo regular security reviews.

We will retain your personal information for as long as your account remains open and for the duration required by law. Information that is no longer needed will be securely deleted.

6. Your Rights

You have the following rights regarding your personal information:

  • Right of Access: You may request to view the personal information we hold about you.
  • Right to Rectification: You may request corrections if any of your personal information is inaccurate.
  • Right to Erasure: You may request deletion of your personal information where there are no legal restrictions preventing this.
  • Right to Restrict Processing: You have the right to object to your data being used for specific purposes.
  • Right to Data Portability: You may request your data in a readable format.

To exercise any of these rights, please contact us by email at [email protected]. We will handle your request promptly and in an orderly manner.

7. Protection of Children's Personal Information

The jdbak platform is for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If you believe a child has provided us with their personal information, please notify us immediately at [email protected] — we will delete that data right away.

8. Policy Changes

We may update this privacy policy from time to time. Any significant changes will be clearly posted on this page, and the "Last Updated" date will be refreshed accordingly. Continuing to use the platform after any changes means you accept the updated policy.

Please revisit this page regularly to stay informed of any changes.

9. Contact & Enquiries

If you have any questions, requests, or complaints regarding this privacy policy, please contact the jdbak customer support team:

  • Email: [email protected]
  • Live Chat: You can reach us directly in Myanmar language via the 24/7 Live Chat service on the platform

Just as jdbak is committed to delivering football betting and casino services, protecting your personal data is equally a core commitment of the jdbak platform.

What You Should Know About Personal Data Protection

jdbak secures all financial transactions made through KBZPay, Wave Money, AYA Pay, and CB Pay with SSL encryption. Payment-related personal data is stored under strict access controls, and only a small number of authorized staff can view it.

Never. jdbak does not sell, rent, or commercially share your personal information with third parties. Any sharing with our service providers is solely to deliver our services, and they are bound by strict confidentiality agreements.

If you decline cookies, you may still browse parts of the platform, but features such as account login, gameplay, and payments may not work properly. We recommend allowing cookies to get the full service experience.

We keep your personal information for as long as your account is active and until any legally required retention period has passed. Data that is no longer needed will be deleted securely.

Yes, you can request deletion of your personal information where there are no legal restrictions. Email us at [email protected] or contact our 24/7 support team directly via Live Chat.

If significant changes are made to the policy, the "Last Updated" date on this page will be refreshed and a clear notice will be posted on the platform. Check back on this page from time to time, or ask our team via Live Chat.